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Chief Executives Board Information, Communication & Technology Network Final Reports March 2005 Adoption of the Agenda and Address by Secretary General OSCE
 

Adoption of the Agenda and Address by Secretary General OSCE

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Ambassador Jan Kubis, Secretary General OSCE, welcomed the meeting of the Network and in his introductory remarks shared some of the lessons OSCE learned during their recent management reform process, including the implementation of an integrated management information system. By understanding that successful organizational change cannot come entirely from within, the OSCE leveraged their governing body to achieve momentum and overcome internal resistance to change. Without such political support, moving from antiquated process to adopt industry best practices would not have been possible. This approach also allowed the OSCE to fully implement their ICT system quickly, and avoid lengthy requirements studies and instead focus on a simple, streamlined ICT vision. In addition, by fully implementing the new system and processes quickly, the organization averted risks inherent with large scale reforms and system implementations. The achievement of their reform process came from having one team with one leader with complete political oversight.

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Last modified 2006-02-27 10:08
 

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