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A set of common UN standards would be of immense help to the introduction of UN best-practice in ICT Governance, providing agencies with a ready reference point of procedures, methods and standards to adopt or vary according to local circumstances, offering agencies a major way of reducing ICT setup and running costs.
Some UN organizations have either already implemented or decided to implement ICT best practices, such as Information Technology Infrastructure Library (ITIL) for service management or formal project management methodologies. The experience gained within the UN family could be utilized to improve the overall level of maturity of the ICT operations within the UN, at the same time minimizing the duplication of efforts in pursuing the best practices.
Member States have called upon the UN organizations to show greater efficiency and effectiveness. The on-going efforts in pursuing ICT best practices demonstrate the UN organizations responsiveness in addressing the Member States concerns in the area of ICT governance and operations.
Contributors : ICT Network Working Group
Chief Executives Board Secretariat
Last modified 2005-11-06 10:50